This Privacy Policy explains how ENData collects, uses, protects, and manages user information.
ENData (“we”, “our”, or “us”) operates a mobile application and related services for the sale of mobile data, airtime, and call subscription services. By using ENData, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our app or services:
- Full name, phone number, and email address where provided.
- Account login details required to access your ENData account.
- Transaction details such as mobile numbers, network providers, purchased plans, payment records, and transaction history.
- Device and technical information such as device type, operating system, IP address, and app usage logs.
2. How We Use Your Information
We use your information to:
- Create and manage your ENData account.
- Process mobile data, airtime, and call subscription transactions.
- Send transaction confirmations, service alerts, and important notifications.
- Provide customer support and resolve complaints.
- Improve app performance, security, and user experience.
- Prevent fraud, unauthorized access, and abuse of our services.
3. Sharing of Information
We do not sell your personal information. However, we may share necessary information with trusted third parties only where required to provide our services, such as:
- Payment processors and transaction verification providers.
- Network/API providers used to deliver data, airtime, and call subscription services.
- Regulatory or law enforcement agencies where required by law.
4. Data Security
We use reasonable administrative, technical, and security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic storage or internet transmission is completely secure.
5. Data Retention
We retain user information only for as long as necessary to provide our services, maintain transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information, subject to legal and transaction record requirements.
7. Third-Party Services
ENData may use third-party services such as payment gateways, API providers, analytics tools, or notification services. These third parties may process information according to their own privacy policies.
8. Children’s Privacy
ENData is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that such information has been collected, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of ENData after updates means you accept the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, contact ENData Support:
Phone: +2349043608006
Email: support@endata.com